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Livecollab Features
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PROJECTS 
  • Unlimited Projects - No artificial limitations - manage an unlimited number of projects at any time.
  • Copy Projects and Save time - Projects can be copied so you can have "project templates" for common things you work on. This can save you a lot of time that you would waste if you had to define all milestones and tasks from scratch
  • See Project Progress - Project progress shows you have many tasks are completed and how many are still left to go with a nice little graphic indicator.
  • Organize projects into groups - Projects can be sorted into project groups. Your clients will see only the groups where they have projects in;  oth er groups will be invisible to them.
  • Set Client for a Project - Project can optionally be associated with a client company. It will inherit client's logo if no specific project icon is set.
  • Quickly Move Between Projects - Use Jump to Project widget to quickly jump to any project at any time. You can pin projects to the top of the list for easier access.
FILES
  • Upload Files, File Revisions and Collabora te - Use Files section to upload files, discuss them, upload and compare versions. You can uploa d and track versions of any file.
  • See Attachments from Other Project Sections - Files attached in other project sections are also listed in Files section. They are marked with a  little paperclip icon so you can easily spot them.
  • Preview Images - System generates thumbnails and preview images for JPG, GIF and PNG files.
  • Categories and Milestones - Files can be sor ted in categories and associated with milestones. Both relations are optional.
TICKETS
  • Bigger Tasks, Issues, Subprojects and More - Tickets are essentially tasks, but their rich features let you use them for many different things, depending on your needs. They are great for tasks that take longer time to get completed, that evolve through time, or in situations when you need the ability to discuss a task with your team or a client.
  • Categories and Milestones - Tickets can be sorted in categories and associated with milestones. Both relations are optional. When ticket is completed, it's moved to Archive for future reference.
  • Break Ticket Into Smaller Tasks - Use subtasks to break a ticket into smaller steps and to execute them one by one. Each subtask can have due date, priority and a list of assignees.
  • History - Changes made to a ticket are tracked so you can always know what, when and who made a change.
  • Comments - Tickets support an unlimited number of comments. Use them to discuss a ticket with your colleagues and clients.
  • Unlimited Number of Attachments - People can attach any number of files to a ticket. System will recognize images and create thumbnails. For other types it will use appropriate filetype icons.
  • Email Notifications - Users subscribed to a ticket will receive email notification when it is commented, completed or reopened.